Personal selling : achieving customer satisfaction and loyalty / Rolph E. Anderson, Alan J. Dubinsky.
Material type: TextPublication details: Boston : Houghton Mifflin, c2004. Description: xxii, 504 p. : ill. ; 27 cmISBN: 0618260455Subject(s): Selling | Sales personnel | Customer relationsDDC classification: 658.85 LOC classification: HF5438.25 | .An2 2004Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
AAMUSTED Books | AAMUSTED LIBRARY, KUMASI Reserve Book Shelf | HF5438.25 .An2 2004 (Browse shelf(Opens below)) | 1 | Available (Restricted Access) | 0000001484 |
Includes bibliographical references (p. 469-477) and indexes.
There are no comments on this title.