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1.
Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan.

by Buttle, Francis | Maklan, Stan.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York, : Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (3)Call number: HF5415.5 .B97 2015, ...

2.
Personal selling : achieving customer satisfaction and loyalty / Rolph E. Anderson, Alan J. Dubinsky.

by Anderson, Rolph E | Dubinsky, Alan J.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston : Houghton Mifflin, c2004Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (1)Call number: HF5438.25 .An2 2004.

3.
Relationship selling / Mark W. Johnston, Greg W. Marshall.

by Johnston, Mark W | Marshall, Greg W.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2010Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (1)Call number: HF5438.25 .J65 2010.

4.
Customer relationship management : the bottom line to optimizing your ROI / Jon Anton, Natalie L. Petouhoff.

by Anton, Jon | Petouhoff, Natalie L.

Series: Neteffect series. Management skills.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, c2002Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (1)Call number: HF5415.5 .An8 2002.

5.
Relationship selling / Mark W. Johnston, Greg W. Marshall.

by Johnston, Mark W | Marshall, Greg W.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2008Online access: Table of contents only | Publisher description Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (1)Call number: HF5438.25 .J65 2008.

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