Personal selling : achieving customer satisfaction and loyalty / Rolph E. Anderson, Alan J. Dubinsky.

By: Anderson, Rolph EContributor(s): Dubinsky, Alan JMaterial type: Text

TextPublication details: Boston : Houghton Mifflin, c2004. Description: xxii, 504 p. : ill. ; 27 cmISBN: 0618260455Subject(s): Selling | Sales personnel | Customer relationsDDC classification: 658.85 LOC classification: HF5438.25 | .An2 2004

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
AAMUSTED Books	AAMUSTED LIBRARY, KUMASI Reserve Book Shelf	HF5438.25 .An2 2004 (Browse shelf(Opens below))	1	Available (Restricted Access)		0000001484

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Includes bibliographical references (p. 469-477) and indexes.

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