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1.
Managing for quality in the hospitality industry / John H. King, Jr., Ronald F. Cichy.

by King, John H, 1937- | Cichy, Ronald F.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, 2006Online access: Table of contents Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (7)Call number: HD62.15 .K58 2006, ...

2.
Leadership and management of quality in higher education / edited by Chenicheri Sid Nair, Leonard Webster and Patricie Mertova.

by Nair, Chenicheri Sid | Mertova, Patricie, 1975-. Growth of the quality movement in higher education.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Chandos Publishing, 2010, ©2010Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (2)Call number: LB2322.2. L46 , ...

3.
Total quality: management, organization, and strategy / James W. Dean, Jr., James R. Evans.

by Dean, James W, 1956- [author] | Evans, James R. (James Robert), 1950- [Joint author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Minneapolis/St. Paul : West Pub. Co., 1994Online access: Contributor biographical information | Publisher description Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (1)Call number: HD62.15 .D34 1994.

4.
Customer-inspired quality : looking backward through the telescope / James G. Shaw.

by Shaw, James G, 1946- [author].

Series: The Warren Bennis executive briefing seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c1996Online access: Publisher description | Table of Contents | Contributor biographical information Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (1)Call number: HD62.15 .Sh1 1996.

5.
Total quality management : text with cases / John S. Oakland.

by Oakland, John S, 2000 [author].

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth-Heinemann, 2000Online access: Publisher description Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (1)Call number: HD62.15 .Oa1 2000.

6.
Uncommon sense : creating business excellence in your organization / Stephen George.

by George, Stephen, 1948- [author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York : Wiley, 1997Online access: Table of Contents | Contributor biographical information | Publisher description Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (2)Call number: HD62.15 .G29 1997, ...

7.
Juran : a lifetime of influence / John Butman.

by Butman, John, 1997 [author].

Material type: Text Text; Format: print ; Nature of contents: biography; Literary form: Not fiction Publication details: New York : John Wiley and Sons, Inc. 1997Online access: Contributor biographical information | Publisher description | Table of Contents Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (3)Call number: TS140.J87 B97 1997, ...

8.
The management and control of quality / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert), 1950- | Lindsay, William M.

Edition: 7th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Mason, OH : Thomson/South-Western, c2008Online access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (1)Call number: TS156 .Ev1 2008.

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