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1.
Politeness : some universals in language usage / Penelope Brown and Stephen C. Levinson.

by Brown, Penelope | Levinson, Stephen C.

Series: Studies in interactional sociolinguistics ; 4Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Cambridge [Cambridgeshire] ; New York : Cambridge University Press, 1987Online access: Publisher description | Table of contents Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (2)Call number: P40.5 .B81 1987, ... AAMUSTED-NASKA II Library, MAMPONG (2)Call number: P40.5 .B81 1987, ...

2.
Intercultural business communication / Lillian H. Chaney, The University of Memphis, Jeanette S. Martin, The University of Mississippi.

by Chaney, Lillian H | Martin, Jeanette S.

Edition: Sixth EditionMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston : Pearson, 2014Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (2)Call number: HF5389 .C36 2014, ...

3.
Customer service and the telephone / Dennis Becker, Paula Borkum Becker.

by Becker, Dennis, 1942- | Becker, Paula Borkum.

Series: Business skills express seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Burr Ridge, Ill. : Irwin Professional Pub./Mirror Press, c1994Online access: Contributor biographical information Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (1)Call number: HF5541.T4 B35 1994.

4.
Guide to business etiquette / Roy Cook, Gwen Cook, Laura Yale.

by Cook, Roy A | Cook, Gwen | Yale, Laura J.

Series: Prentice Hall series in advanced communicationMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2005Other title: Business etiquette.Online access: Table of contents Availability: Items available for loan: AAMUSTED LIBRARY, KUMASI (1)Call number: HF5389 .C77 2005.

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