Intercultural business communication / Lillian H. Chaney, The University of Memphis, Jeanette S. Martin, The University of Mississippi.
Material type:
TextPublisher: Boston : Pearson, 2014Edition: Sixth EditionDescription: 294 pg: illustrations ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780132971270 (alk. paper); 9781292039664Subject(s): Business etiquette | Business communication | Intercultural communication | Corporate cultureDDC classification: 395.5/2 LOC classification: HF5389 | .C36 2014| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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AAMUSTED Books
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AAMUSTED LIBRARY, KUMASI Reference | HF5389 .C36 2014 (Browse shelf(Opens below)) | 1 | Available (Restricted Access) | 0000000525 | |
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AAMUSTED Books
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AAMUSTED LIBRARY, KUMASI Reserve Book Shelf | HF5389 .C36 2014 (Browse shelf(Opens below)) | 2 | Available (Restricted Access) | 0000000129 |
Includes bibliographical references and index.
Foreword -- Preface -- About the authors -- The nature of intercultural communication -- Universal systems -- Contrasting cultural values -- Cultural shock -- Language -- Oral and nonverbal communication patterns -- Written communication patterns -- Global etiquette -- Business and social customs -- Intercultural negotiation process -- Intercultural negotiation components -- Laws affecting international business and travel -- Appendix a: glossary -- Appendix b: answers to exercises -- Index.
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