Services management : the new paradigm in hospitality / Jay A. Kandampully.
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TextPublication details: Upper Saddle River, N.J. : Pearson Prentice Hall, 2007. Description: xv, 378 p. : ill. ; 24 cmISBN: 0131916548Subject(s): Hospitality industry -- ManagementDDC classification: 647.94068 LOC classification: TX911.3.M27 | .K13 2007Online resources: Table of contents
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| TX911.3.M27 .K13 2007 Services management : the new paradigm in hospitality / | TX911.3.M27 .K13 2007 Services management : the new paradigm in hospitality / | TX911.3.M27 .K13 2007 Services management : the new paradigm in hospitality / | TX911.3.M27 .K13 2007 Services management : the new paradigm in hospitality / | TX911.3.M27 L49 1989 Cases in hospitality marketing and management / | TX911.3.M27 L49 1989 Cases in hospitality marketing and management / | TX911.3.M27 L49 1989 Cases in hospitality marketing and management / |
Includes bibliographical references (p. [348]-368) and index.
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