000			01566cam a2200373 a 4500
001			2616946
003			OSt
005			20211122142511.0
008			980818s1999 caua b 001 0 eng
010			_a 98040111
020			_a0787942111 (cloth)
035			_a(DLC) 98040111
040			_aDLC _cAAMUSTED _dDLC
050	0	0	_aRA413 _b.Ag4 1999
082	0	0	_a362.1/04258 _221
245	0	0	_aAgility in health care : _bstrategies for mastering turbulent markets / _cSteven L. Goldman, Carol B. Graham, editors ; foreword by Jeff Goldsmith ; sponsored by Agility Forum.
250			_a1st ed.
260			_aSan Francisco, Calif. : _bJossey-Bass, _c1999.
300			_axxviii, 228 p. : _bill. ; _c24 cm.
440		4	_aThe Jossey-Bass health series
504			_aIncludes bibliographical references (p. 217-220) and index.
650		0	_aHealth maintenance organizations _xMiscellanea.
650		0	_aCompetition.
650		0	_aOrganizational change.
650		0	_aCustomer services.
700	1		_aGoldman, Steven L., _d1941-
700	1		_aGraham, Carol B., _d1947-
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/wiley042/98040111.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/description/wiley034/98040111.html
856	4		_3Table of Contents _uhttp://www.loc.gov/catdir/toc/onix06/98040111.html
906			_a7 _bcbc _corignew _d1 _eecip _f19 _gy-gencatlg
942			_2lcc _cBK
999			_c3279 _d3279