000 00525nam a22001937a 4500
003 OSt
005 20210831114131.0
008 210831b |||||||| |||| 00| 0 eng d
020 _a9780135063972
040 _cAAMUSTED
050 _aHF5415.5
_bT48 2011
100 _aTimm, Paul R.
245 _aCustomer Service:
_bCareer Success Through Customer Loyalty/
_cPaul R. Timm
250 _a5th ed.
260 _aBoston
_bPrentice Hall
_c2011
300 _axii, 226p.;
_bill.
_c25cm.
504 _aIncludes index
942 _2lcc
_cBK
999 _c1703
_d1703