000 | 00525nam a22001937a 4500 | ||
---|---|---|---|
003 | OSt | ||
005 | 20210831114131.0 | ||
008 | 210831b |||||||| |||| 00| 0 eng d | ||
020 | _a9780135063972 | ||
040 | _cAAMUSTED | ||
050 |
_aHF5415.5 _bT48 2011 |
||
100 | _aTimm, Paul R. | ||
245 |
_aCustomer Service: _bCareer Success Through Customer Loyalty/ _cPaul R. Timm |
||
250 | _a5th ed. | ||
260 |
_aBoston _bPrentice Hall _c2011 |
||
300 |
_axii, 226p.; _bill. _c25cm. |
||
504 | _aIncludes index | ||
942 |
_2lcc _cBK |
||
999 |
_c1703 _d1703 |