000 01366cam a2200361 a 4500
001 3523554
003 OSt
005 20210819124525.0
008 960418s1996 caua b 001 0 eng
010 _a 96010106
020 _a9780787902759
020 _a0787902756 (alk. paper)
040 _aDLC
_cAAMUSTED
_dDLC
050 0 0 _aHD30.28
_b.C58 1996
082 0 0 _a658.8
_220
100 1 _aCleland, Alan S.,
_d1939-
245 1 4 _aThe market value process :
_bbridging customer and shareholder value /
_cAlan S. Cleland and Albert V. Bruno.
250 _a1st ed.
260 _aSan Francisco :
_bJossey-Bass,
_cc1996.
300 _axxv, 244 p. :
_bill. ;
_c25 cm.
440 4 _aThe Jossey-Bass business & management series
504 _aIncludes bibliographical references (p. 229-233) and index.
650 0 _aStrategic planning.
650 0 _aMarketing.
650 0 _aConsumer satisfaction.
650 0 _aCorporations
_xValuation.
700 1 _aBruno, Albert V.
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/description/wiley036/96010106.html
856 4 _3Table of Contents
_uhttp://www.loc.gov/catdir/toc/onix07/96010106.html
906 _a7
_bcbc
_corignew
_d1
_eocip
_f19
_gy-gencatlg
942 _2lcc
_cBK
999 _c1400
_d1400