TY - BOOK AU - Egan,John TI - Relationship marketing: exploring relational strategies in marketing SN - 9780273737780 (pbk.) AV - HF5415.5 .Eg1 2011 U1 - 658.8/12 22 PY - 2011/// CY - New York PB - Financial Times, Prentice Hall KW - Relationship marketing N1 - Includes bibliographical references and index; 100 years of marketing -- Relationships in marketing -- Relationships -- Relationship economics -- Strategy continuum -- Relationship drivers -- Customer partnerships -- Internal partnerships -- Supplier partnerships -- External partnerships -- Relationship management -- Relationship technology -- Conceptual developments ER -