Egan, John, 1952-
Relationship marketing : exploring relational strategies in marketing /
John Egan.
- 4th ed.
- New York : Financial Times, Prentice Hall, c2011.
- xxii, 300 p. ; 25 cm.
Includes bibliographical references and index.
100 years of marketing -- Relationships in marketing -- Relationships -- Relationship economics -- Strategy continuum -- Relationship drivers -- Customer partnerships -- Internal partnerships -- Supplier partnerships -- External partnerships -- Relationship management -- Relationship technology -- Conceptual developments.
ISBN: 9780273737780 (pbk.)
LCCN: 2011001765
Subjects--Topical Terms: Relationship marketing.
LC Class. No.: HF5415.5 / .Eg1 2011
Dewey Class. No.: 658.8/12