Sales management : analysis and decision making / Thomas N. Ingram ... [et al.]. - 5th ed. - Mason, Ohio : Thomson/South-Western, c2004. - xxi, 420 p. : ill. ; 28 cm. Includes bibliographical references (p. 391-408) and index. ISBN: 0324191081 (pbk.) LCCN: 2003100012 Subjects--Topical Terms: Sales management. LC Class. No.: HF5438.4 / .Sa3 2004 Dewey Class. No.: 658.8/1