TY - BOOK AU - Thomas,Jane TI - Guide to managerial persuasion and influence SN - 9780131405684 AV - HD30.3 .T36 2004 U1 - 658.4/5 21 PY - 2004/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - Communication in management KW - Persuasion (Rhetoric) N1 - Includes bibliographical references (p. 95-98) and index UR - http://www.loc.gov/catdir/toc/fy042/2003046386.html ER -