Operations management : continuous improvement /
Richard J. Schonberger, Edward M. Knod, Jr.
- 5th ed.
- Burr Ridge, Ill. : Irwin, 1994.
- xvii, 661 p. : ill. (some col.), tables and graphs; 26 cm.
Includes bibliographical references and index.
0256112185 0256137803 (instructor's ed.) 9780256112184 0256156026 (international ed.)