TY - BOOK AU - Worsam,Mike ED - Chartered Institute of Marketing. TI - Marketing operations T2 - The Marketing series SN - 0750619945 AV - HF5415 .W89 1995 U1 - 658.8 20 PY - 1995/// CY - Oxford, Boston PB - Butterworth-Heinemann KW - Marketing N1 - "Published on behalf of the Chartered Institute of Marketing."; "Advanced certificate syllabus"--Cover; Includes bibliographical references (p 378) and index ER -