Denton, D. Keith <br/><br/>
How to give quality service to your customers/ 
D. Keith Denton 
 - New Delhi  Universal Book Stall  1998 
 - ix,158p.  21cm 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>8185392544 
<br/><br/><label>LC Class. No.: </label>HD9981.5  / .D43 1998