TY - BOOK AU - Wayne,Stanford F. AU - Dauwalder,David P. TI - Communicating in business: an action-oriented approach SN - 0256133638 AV - HF5718 .W36 1994 U1 - 658.4/5 20 PY - 1994/// CY - Homewood, IL, Burr Ridge, Ill. PB - Austen Press, Irwin KW - Business communication N1 - Includes bibliographical references (p. 15-22, 2nd sequence) and index ER -