Dean, James W., 1956-

Total quality: management, organization, and strategy / James W. Dean, Jr., James R. Evans. - Minneapolis/St. Paul : West Pub. Co., 1994. - xi, 288 p. : ill. ; 26 cm.

Includes bibliography references (p. 283-288.)

0314028269 9780314028266

94153049


Total quality management.

HD62.15 / .D34 1994

658.5/62