The knowing organization : how organizations use information to construct meaning, create knowledge, and make decisions /
Chun Wei Choo.
- 2nd ed.
- New York : Oxford University Press, 2006.
- xiv, 354 p. : ill. ; 24 cm.
Includes bibliographical references (p. 317-339) and index.
The Knowing Organization -- How We Come to Know - Understanding Information Seeking Behavior -- The Management of Ambiguity: Organizations as Sensemaking Communities -- The Management of Learning: Organizations as Knowledge-creating Enterprises -- The Management of Uncertainty: Organizations as Decision-Making Systems -- A Tale of Two Accidents Space -- Knowing and Learning in Organizations .