Total quality management : text with cases /
Oakland, John S. 2000
Total quality management : text with cases / John S. Oakland. - 2nd ed. - Oxford ; Boston : Butterworth-Heinemann, 2000. - xii, 380 p. : ill. ; 24 cm.
Includes bibliographical references (p. [364]-371) and index.
0750639520 9780750639521
00266944
Total quality management.
Total quality management--Case studies.
HD62.15 / .Oa1 2000
658.4/013
Total quality management : text with cases / John S. Oakland. - 2nd ed. - Oxford ; Boston : Butterworth-Heinemann, 2000. - xii, 380 p. : ill. ; 24 cm.
Includes bibliographical references (p. [364]-371) and index.
0750639520 9780750639521
00266944
Total quality management.
Total quality management--Case studies.
HD62.15 / .Oa1 2000
658.4/013